F.A.Q.

Every day help for our customers

Problems with Your Heating & Cooling Unit? Save Money with Expert Technicians.

If you need more help

Check our FAQ, If you can’t find the answer you are looking for please get in touch with us.

  • Yes! Heating and air conditioning systems operate for months on end and need regular maintenance—just like your car. Without a regular tune-up, you lose efficiency and money. Annual maintenance keeps your system working at peak efficiency and gives our technicians a chance to catch minor problems and signs of wear before they turn into major trouble down the road. An annual tune-up also ensures that your chimney is drafting properly, which protects your family by helping prevent carbon monoxide issues. And, lastly, regular maintenance can extend the life of your equipment.
  • Absolutely! We provide an emergency service response for all current service customers. We don’t consider AC problems an overnight emergency!
  • Most of our installations are done in one day, every job is different and some may take longer than others.
  • The experts Professional Oil and HVAC will be happy to come to your home and calculate your heating and cooling “loads.” They will then be able to recommend a system that is the size and model that will meet your home’s requirements. 
  • Usually it’s only a couple of days. We can come out to your home at your convenience, during the day or in the evening. To recommend the right size of system for you, we do a lot of calculations. One thing we look at is heat loss, or the amount of heat your home loses in the winter. This is just one way we figure how much Btu “power” your home’s heating system needs.
    * I’ve been buying my oil from a company that does not do service or repair, can I use you to service my equipment?
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